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Portal page does not always refresh after adding related records

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Posted on by Community Member

Hi,

I am using Dynamics 365 Portal and have a page where I display an entity with a subgrid of related entities.

The submit button triggers a Plug-in which adds an record to the subgrid. The plugin also updates a field in the entity itself.

But when the submit button is executed, the subgrid does not always show then new related record. I have to refresh the subgrid by sorting it.

I suspect this is related to the portal caching mechanism. I have set the flag Track on both entities

But still this happens.

Any idea how to solve this ?

Thanks

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Davina Sungum 146 on at

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RE: Portal page does not always refresh after adding related records

Hi, Incase someone is having the same problem, make sure change tracking is enabled on that entity and on the related entity and publish. This should fix the problem when you next add more records.

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