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Hello everyone,
I'm currently having an minor problem with email responses in Dynamics 365 online version where replying to any message will include this line "------------------- Original Message -------------------" before showing the original message underneath it.
Is there a way I can remove ------------------- Original Message ------------------- from the replies automatically?
I tried to use Javascript to do this, but I'm not able to set focus on the email description box.
Thank you
Thank you for the help!
It sort of worked for me, I wasn't able to make it work with the form onLoad but It did let work the way I want to when I set the event to the description field onChange. Not sure what I'm missing to make it work onLoad for my form.
Hi Derek lp,
It is available to remove the "Original Message" with JavaScript code.
We just need to get the value of "description" field in the email form and replace the "Original Message" with null.
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function onload_1(executionContext){
var description_field=executionContext.getFormContext().getAttribute("description");
if(description_field!=null){
var content=description_field.getValue();
content=content.replace("<br>------------------- Original Message -------------------<br>","");
description_field.setValue(content);
}
}
Hope it helps.
Best Regards,
Leo
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