Skip to main content

Notifications

Announcements

No record found.

Dynamics 365 general forum

New user able to see all Cases in dynamics 365 Customer Portal

Posted on by Microsoft Employee

For POC, we have created dynamics 365 trial and enabled Customer Portal. I registered new user using "Register" option. This user doesn't have any "Web roles" assigned but able to see all the cases available in CRM. I checked in the web role and found "Authenticated Users" roles has set "yes" to "Authenticated Users role". I changed that to "No". But still able to see all cases. Not able to find out why the users is able to see all cases. Please help me to understand the reason for this issue.

Thanks.

Categories:

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,269 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,198 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans