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Dynamics 365 Community / Forums / Dynamics 365 general forum / Alternative to custom ...
Dynamics 365 general forum

Alternative to custom workflow activity in canvas apps

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Posted on by Žarko Radevic 4

Hi, as you all know, Microsoft says that dialogs are deprecated feature and canvas apps are mentioned as an alternative.

Our organization has some dialogs that use custom workflow activities and I would like to hear your experiences with replacing this functionality. What would be the best option?

I consider putting everything in a REST service, but I have to deal with security then.
Are "Actions" a good alternative maybe? They do generate a web api action as I understood. It seems that I would be able to get a value back also (a URL to newly created record for example).

Thanks in advance

Categories:
Customization / Solutions / SDK and API
  • Suggested answer
    Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,628 on at

    Hi,

    this is no best option, you only can find a solution that fit into the requirement / culture. 

    So I would suggest you to play around with canvas app , task flow.

    edwardsdna.com/.../microsoft-dynamics-crm-2016-task-flow

    if your client doesnt like the new replacement of dialog, convinces them to buy a third party solution.

    www.teamknowledge.co.uk/.../What-to-do-now-that-Dynamics-365-Dialogs-are-being.aspx

  • Žarko Radevic Profile Picture
    Žarko Radevic 4 on at

    Thanks for suggestion, but convincing someone to buy a third party solution for something they had included in previous version is hard. And we have just upgraded from CRM 2011 on premise to D365 online so things should be better, right?

    Imagine a simple scenario:   a user starts a dialog from an order, chooses something for a picklist, an email gets created, a custom wf activity attaches terms of service based on the type of products that have been purchased and gives a link to the email so the user can edit something before the email is sent.

    Is there any initiative for voting not to deprecate dialogs? There must be more users unhappy with this deprecation.

    Thanks for answer

  • Verified answer
    Žarko Radevic Profile Picture
    Žarko Radevic 4 on at

    I ended up creating a canvas app and an Action (which can run custom wf activity). Canvas app invokes a Flow with entity id parameter, flow does a http request to a D365 generated web api message and returns JSON body to powerapp.

    I still don't think this is an easy-to-use replacement for dialogs, which I wouldn't deprecate, but at least gets a job done.

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