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Dynamics 365 Community / Forums / Customer Service forum / Creating a child case ...
Customer Service forum

Creating a child case and redirect to case form

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Posted on by Octavio_Dlg 55

Hi Guys,

It is possible to create a child case (manually) and then redirect to that child case record in the case form?

Thanks in advance,

Octavio

Categories:
Case Management
Customer Service
Customization
  • Suggested answer
    Arun Vinoth Profile Picture
    Arun Vinoth 11,615 Moderator on at

    It’s possible. Create a ribbon button to create a child case using web api and then navigate to new record using openForm method in the last line.

    Refer these links:

    community.dynamics.com/.../276210

    docs.microsoft.com/.../openform

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