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waiting state of workflow process session in Dynamics 365

Posted on by 70

Error it's showing in process sessions "You do not have a license to use Microsoft Dynamics 365. Contact your Office 365 administrator to assign a Microsoft Dynamics 365 license to you.". 

  • Suggested answer
    Hari Pathivada Profile Picture
    Hari Pathivada 70 on at
    RE: waiting state of workflow process session in Dynamics 365

    Thanks for your help !!

    I changed the owner of the workflow (i.e Disabled user to new user)and it's working now.

  • Hari Pathivada Profile Picture
    Hari Pathivada 70 on at
    RE: waiting state of workflow process session in Dynamics 365

    Scope has been selected as 'Organisation' only. Before Workflow selected owner 'abc' is in Disabled state. Now i changed to Enabled user 'test'.

  • LuHao Profile Picture
    LuHao 40,870 on at
    RE: waiting state of workflow process session in Dynamics 365

    The red box in the screenshot was incorrectly selected, I have corrected it now.

  • Verified answer
    LuHao Profile Picture
    LuHao 40,870 on at
    RE: waiting state of workflow process session in Dynamics 365

    Hi Hari,

    It depends on the scope of the workflow.

    7357.1.PNG

    User - when this option is selected, the Workflow will exclusively run on records with the same owner as the Workflow.

    Business Unit - when this option is selected, the Workflow will exclusively run on records owned by any user in the same Business Unit as the owner of the Workflow.

    Parent: Child Business Units - when this option is selected, the Workflow will exclusively run on records owned by any user in the same Business Unit—or

    Organization - when this option is selected, the Workflow will run on records owned by any user.

    So if you choose "Scope" as "User", then this workflow can only be run on records owned by the user "test".

    In fact, we often choose the scope of the workflow as "Organization", which ensures that the workflow is working properly.

    For the scope and security of the workflow, please refer to the following articles:

    [View:~/crm/b/krmkyliesresearchmanagement/archive/2018/02/12/microsoft-dynamics-365-workflows-start-when-and-scope:320:50]

    [View:~/crm/b/crmfranklee/archive/2010/04/11/workflow-scope-and-security-in-microsoft-dynamics-crm:320:50]

    [View:http://gonzaloruizcrm.blogspot.com/2011/05/processesworkflow-ownership-faqs.html:320:50]

  • Hari Pathivada Profile Picture
    Hari Pathivada 70 on at
    RE: waiting state of workflow process session in Dynamics 365

    Workflow is running with the owner 'abc' , abc owner has been disabled now. I changed the owner to 'test' . How this workflow is triggering? or not?

    How to change the Workflow process session owner name?

    Please guide me

  • Hari Pathivada Profile Picture
    Hari Pathivada 70 on at
    RE: waiting state of workflow process session in Dynamics 365

    Thanks for your replying.

    This is any other related to Dynamics 365 account Licences?

  • Verified answer
    LuHao Profile Picture
    LuHao 40,870 on at
    RE: waiting state of workflow process session in Dynamics 365

    Hi Hari,

    Please make yourself as owner of the workflow and then activate the workflow.

    Under the Administration tab of the workflow window, we can see the Owner of this workflow.

    8535.1.PNG

  • Dynamics365 Rocker Profile Picture
    Dynamics365 Rocker 7,755 on at
    RE: waiting state of workflow process session in Dynamics 365

    What security role you have?

    Please share user record screen shot.

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