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Customer Service forum

Importing XMLs, CSVs etc

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Posted on by Microsoft Employee

Hi, 

I am wanting to import data from an XML file into Dynamics, this will then auto create a new case. 

Is this an out of the box feature - ie can Dynamics monitor a secured file location and import XML/CSV files to create a case?

Thanks

  • Wayne Walton Profile Picture
    Wayne Walton 13,728 on at
    RE: Importing XMLs, CSVs etc

    Come to think of it, Azure Logic Apps and the EventHub might be ideal for your need.  That way you're not writing from scratch.

    docs.microsoft.com/.../connectors-native-webhook

  • Suggested answer
    Mahadeo Matre Profile Picture
    Mahadeo Matre 17,021 on at
    RE: Importing XMLs, CSVs etc

    HI..

    No there is not any out of box feature for this .. you need to either write your own code or use any integration tools like BizTalk.

    easy option is to write own custom code like console application.. which will continuously  monitor specific location and if there is any file added you can import that file data to CRM.

    hope this will give you some idea.  

  • Suggested answer
    Wayne Walton Profile Picture
    Wayne Walton 13,728 on at
    RE: Importing XMLs, CSVs etc

    No. Dynamics doesn't have a native listener.  You can manually load files through the UI, or you could write your own listener that lives either on the server where the files are stored, or in Azure, if that file location is web-accessible.

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