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Column Values not appearing when data is exported to excel

Posted on by 20

Hello All,

We faced a challenge this morning while exporting Data to Excel form Dynamics 365 CRM.

Scenario

We have created Views for Queues.The Queue items can be Phone Call or Email.

We have added below columns to the View

Object Type=Email

1. Regarding(Object) 

2.From (Object)

Object Type=Phone Call

1. regarding(Object)

2.Call To (Object).

The issue is, when we export the data from this View into Excel From(Object) and CallTo(Object) column values are blank. 

Can anyone help resolve this.

Please let me know if you need more details

1512.Columns.png

3157.Call_5F00_to.png

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