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Hello, I am testing CRM on trial version after importing solution to trial and whenever I tried to save data on lead form, the error comes up.

Please help me how to solve it.

Thanks in advance.

Error code: 0x80040217
Session Id: e35d7db0-7aed-4de1-a5a9-6f70b53d232f
Activity Id: d83a643a-a2cd-49ee-b984-64b8fbd7084c
Time: Mon Jul 08 2019 13:53:29 GMT-0700 (Pacific Daylight Time)

at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.Update(Entity entity, InvocationContext invocationContext, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode, Boolean checkForOptimisticConcurrency, Dictionary`2 optionalParameters)
at Microsoft.Crm.Extensibility.OData.CrmODataExecutionContext.Update(Entity entity, UpdateOption updateOption)
at Microsoft.Crm.Extensibility.OData.CrmODataServiceDataProvider.UpdateEdmEntity(CrmODataExecutionContext context, String edmEntityName, String entityKeyValue, EdmEntityObject entityObject)
at Microsoft.Crm.Extensibility.OData.EntityController.PatchEntityImplementation(String& entityName, String key, EdmEntityObject entityDelta)
at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute[TResult](ILogger logger, EventId eventId, ActivityType activityType, Func`1 func, IEnumerable`1 additionalCustomProperties)
at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute[TResult](ILogger logger, XrmTelemetryActivityType activityType, Func`1 func)
at lambda_method(Closure , Object , Object[] )
at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.<>c__DisplayClass10.<GetExecutor>b__9(Object instance, Object[] methodParameters)
at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ExecuteAsync(HttpControllerContext controllerContext, IDictionary`2 arguments, CancellationToken cancellationToken)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Web.Http.Controllers.ApiControllerActionInvoker.<InvokeActionAsyncCore>d__0.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Web.Http.Controllers.ActionFilterResult.<ExecuteAsync>d__2.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Web.Http.Dispatcher.HttpControllerDispatcher.<SendAsync>d__1.MoveNext()
Activity Id: d83a643a-a2cd-49ee-b984-64b8fbd7084c

Categories:

Customization / Solutions / SDK and API

Hi partner,

Accordin to the error message, please check the following points.

1. DId you have the permission to lead entity?

2. Since you said that you imported the solution into your trial instance, did you import the complete lead compoments including related workflows, web resources..? Becasue the reason may be the related compoments of lead had been lost.

If there's no problem with eith the points above, I suggest that you could clear the cache and cookies of your browser and try again.

You could also refer to the similar samples.

https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/273037/dynamics-365-online-record-is-unavailable-error-message-when-clicking-new-lead-button

https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/256617/onsave-record-is-unavailable-error-in-ms-crm

Hope it helps.

Best Regards,

Leo

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