Managerial Hierarchy in Workflow Approval

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Posted on by 72camaross

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Hey Everyone,

I have a workflow that uses a position hierarchy (managerial hierarchy) for approvals. The issue I'm encountering is that I don't know how to stop the workflow and have it continue if the user doesn't have enough managers above them in the hierarchy.

The workflow will dictate how many levels up the hierarchy I need to go based on the amount. For example, over $10,000, I need approval from my level 1, 2, 3, and 4 line managers. But if the user only has 3 levels above them, when the workflow tries to assign it to the level 4 manager, it can't find any one and errors out.

I've tried searching but don't see a solution. How can I have the workflow continue as if nothing is wrong, once it hits the top of the hierarchy?

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Finance

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Waed Ayyad 5,925 Super User 2024 Season 2 on at

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Managerial Hierarchy in Workflow Approval

Hi,

You can add condition when to stop the hierarchy as in the following screenshot

Thanks,

Waed Ayyad

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