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Dynamics 365 Community / Forums / Dynamics 365 general forum / Unable to Run custom S...
Dynamics 365 general forum

Unable to Run custom SSRS Report on Entity Form after CRM v9.0 upgrade

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Posted on by Sunil G 25

Hi,

     I am having an issue with running a custom SSRS report from the 'SalesOrder' entity form context menu. Currenlty the report is configured to be run from 'Forms for related record types' and 'Reports area'.

Report-Configuration.PNG

  1. I am able to run the report from the 'Reports area' without any problem. In this case, I have to manually add the filter criteria before running the report.
  2. I am getting a generic error when I run the report from Sales Order entity form context menu. I get a very generic error message. There is no log file to download.

Generic-CRM-Error-Message.PNG

The functionality stopped working after upgrading to CRM v9.0 version. I installed the latest 'Report Authoring Extension' from https://www.microsoft.com/en-us/download/details.aspx?id=56973. I am able to view the data from visual Studio 2013. I rebuilt the report and uploaded it to CRM and still get the same error. 

Thanks,

Sunil

Categories:
Customization / Solutions / SDK and API
  • Suggested answer
    Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,626 on at
    RE: Unable to Run custom SSRS Report on Entity Form after CRM v9.0 upgrade

    Hi,

    I would suggest you to log the ticket to MS Support asap. Since there is no details log given.

    Futhermore, you can share us more detail about the report such as query and etc.

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