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We are planning the implementation of latest version of Microsoft Dynamics CRM 2016, as I read from web that Microsoft Dynamics 365 now include the CRM, then what should we do?
As more reading, I found that Dynamics 365 has two editions, enterprise and business, they consist of operations, sales, marketing, customer services, etc. But we only need the CRM, which has Marketing, Sales and Services as the previous versions, and it seems the CRM 2016 is still available, my question is should we go with Dynamics 365 or just CRM 2016?
It is confusing, and need help to sort it out...
Thanks.
Boby
Are you planning for Online or On-Premises?
If you're planning for Online, then D365 enterprise is only option. If you're planning for On-premises, then you can choose CRM 2016.
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