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Dynamics 365 general forum

Cannot edit workflow emails in any browser...

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Posted on by 20

I need to edit an email that is part of a workflow, however, I am unable to even view the email in Edge, Chrome or Firefox. I can view the email in IE, but am unable to edit it.

Any suggestions?

When checking the console in Edge, Chrome, Firefox I see this error:

CrashReport: FileName:/_static/_forms/emailbodyinputbehavior.js LineNumber:1 Function: ErrorReport:<CrmScriptErrorReport> <ReportVersion>1.0</ReportVersion> <OriginContext></OriginContext> <OriginCorrelationId>undefined</OriginCorrelationId> <ScriptErrorDetails> <Message>TypeError&#58; this.&#36;0_4.document.body is null</Message> <Line>1</Line> <URL>&#47;_static&#47;_forms&#47;emailbodyinputbehavior.js&#63;ver&#61;-155116764</URL> <PageURL>&#47;SFA&#47;Workflow&#47;entityform.aspx&#63;workflowId&#61;27c5d8b4-98c2-e811-a971-000d3aa04914&#38;entityname&#61;email&#38;activityname&#61;SendEmailStep42&#38;stepId&#61;SendEmailStep42&#38;entityFullName&#61;email&#38;primaryentity&#61;new_booking&#38;readonlymode&#61;true&#38;mode&#61;2</PageURL> <Function></Function> <FunctionRaw></FunctionRaw> <SourceScriptName></SourceScriptName> <CallStack> set_disabled&#64;https&#58;&#47;&#47;slsnz.crm5.dynamics.com&#47;_static&#47;_forms&#47;emailbodyinputbehavior.js&#63;ver&#61;-155116764&#58;1&#58;1774&#10;initialize&#64;https&#58;&#47;&#47;slsnz.crm5.dynamics.com&#47;_static&#47;_forms&#47;emailbodyinputbehavior.js&#63;ver&#61;-155116764&#58;1&#58;1267&#10;endUpdate&#64;https&#58;&#47;&#47;slsnz.crm5.dynamics.com&#47;_static&#47;_common&#47;scripts&#47;MicrosoftAjax.js&#63;ver&#61;-155116764&#58;2732&#58;14&#10;endCreateComponents&#64;https&#58;&#47;&#47;slsnz.crm5.dynamics.com&#47;_static&#47;_common&#47;scripts&#47;MicrosoftAjax.js&#63;ver&#61;-155116764&#58;3548&#58;11&#10;_raiseInit&#64;https&#58;&#47;&#47;slsnz.crm5.dynamics.com&#47;_static&#47;_common&#47;scripts&#47;MicrosoftAjax.js&#63;ver&#61;-155116764&#58;3716&#58;14&#10;initialize&#64;https&#58;&#47;&#47;slsnz.crm5.dynamics.com&#47;_static&#47;_common&#47;scripts&#47;MicrosoftAjax.js&#63;ver&#61;-155116764&#58;3567&#58;14&#10;b&#64;https&#58;&#47;&#47;slsnz.crm5.dynamics.com&#47;_static&#47;_common&#47;scripts&#47;MicrosoftAjax.js&#63;ver&#61;-155116764&#58;3658&#58;11&#10;a&#64;https&#58;&#47;&#47;slsnz.crm5.dynamics.com&#47;_static&#47;_common&#47;scripts&#47;MicrosoftAjax.js&#63;ver&#61;-155116764&#58;3672&#58;17&#10; </CallStack> </ScriptErrorDetails> <ClientInformation> <BrowserUserAgent>Mozilla&#47;5.0 &#40;Windows NT 10.0&#59; Win64&#59; x64&#59; rv&#58;67.0&#41; Gecko&#47;20100101 Firefox&#47;67.0</BrowserUserAgent> <BrowserLanguage>undefined</BrowserLanguage> <SystemLanguage>undefined</SystemLanguage> <UserLanguage>undefined</UserLanguage> <ScreenResolution>1920x1080</ScreenResolution> <ClientName>Web</ClientName> <ClienState>Online</ClienState> <ClientTime>2019-07-16T09&#58;40&#58;23</ClientTime> </ClientInformation> </CrmScriptErrorReport

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