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How to edit and create Product Suggestions(Quote/QuoteDetail) Labels?

Posted on by Microsoft Employee

Hello,

The Default Labels for the Product Suggestions don't work for us and we needed to change: Up-Sell, Cross-sell, Acessory and substitute to something else and i also created another new option.

I made this changes in the optionset field "Sales Relationship Type" in the "Product Relationship" Entity.

The problem is: when i go to the product, i can indeed create a Product relationtship with these labels, even the new one that i created, but when i select this same product in a quote and go to the suggestions, the old labels remain there, and the related products that use the newly created product relationship don't appear at all.

I scoured the entire default solution, and i don't find the place where i can change the labels that appear in the quote suggestions.

Can anyone provide some kind of solution or clarification?

Thanks in advance,

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How to edit and create Product Suggestions(Quote/QuoteDetail) Labels?

    Hi Lu,

       I also suspected that to be the case but at least now I know I need to work in finding another solution.

       Thank you very much for the confirmation, appreciated.

  • Verified answer
    LuHao Profile Picture
    LuHao 40,872 on at
    RE: How to edit and create Product Suggestions(Quote/QuoteDetail) Labels?

    Hi Sérgio,

    Unfortunately, the Suggestions tab of Quote Product Inline cannot be customized.

    Hope this helps.

    Best Regards,

    Lu Hao

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