The context is not currently tracking the entity

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Posted on by Khaled Rimawi

145

Hi,

I'm using LINQ to get list of case records using the service context from the generated XRM , when i try to resolve the first case in the list it works fine, but when i try to resolve a different case in the same list it doesn't work , an exception occurs : "The context is not currently tracking the 'incident' entity" . What might be the problem ? it feels like this is a non sense issue.

This works :

svcContext serviceContext = new svcContext(organizationService);
Incident preImageCaseEntity = context.PreEntityImages["PreBusinessEntity"].ToEntity<Incident>();
List<Incident> cases = GetChangeEmailCases(organizationService, preImageCaseEntity, serviceContext);
if (cases.Any())
{
tracingService.Trace(cases.Count.ToString());
Incident lastChangeEmailCase = cases.First();
serviceContext.UpdateObject(lastChangeEmailCase);
serviceContext.SaveChanges();

}

but this doesn't work:

svcContext serviceContext = new svcContext(organizationService);
Incident preImageCaseEntity = context.PreEntityImages["PreBusinessEntity"].ToEntity<Incident>();
List<Incident> cases = GetChangeEmailCases(organizationService, preImageCaseEntity, serviceContext);
if (cases.Any())
{
tracingService.Trace(cases.Count.ToString());
Incident lastChangeEmailCase = cases[1];
serviceContext.UpdateObject(lastChangeEmailCase);
serviceContext.SaveChanges();

}

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Customization / Solutions / SDK and API

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Khaled Rimawi 145 on at

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Hi, i am trying to update list of case entities, but an exception occurs : "the context is not currently tracking 'incident' entity" . if i only update one entity it works fine , but when i update multiple entities the exception happens.

//This Works fine svcContext serviceContext = new svcContext(organizationService); Incident preImageCaseEntity = context.PreEntityImages["PreBusinessEntity"].ToEntity<Incident>(); List<Incident> cases = GetChangeEmailCases(organizationService, preImageCaseEntity, serviceContext); Incident case = cases[0]; case.new_emailapprove = true; serviceContext.UpdateObject(case); serviceContext.SaveChanges(); //-------------------------------- //this is not working svcContext serviceContext = new svcContext(organizationService); Incident preImageCaseEntity = context.PreEntityImages["PreBusinessEntity"].ToEntity<Incident>(); List<Incident> cases = GetChangeEmailCases(organizationService, preImageCaseEntity, serviceContext); Incident case = cases[0]; case.new_emailapprove = true; serviceContext.UpdateObject(case); serviceContext.SaveChanges(); Incident case = cases[1]; case.new_emailapprove = true; serviceContext.UpdateObject(case); serviceContext.SaveChanges();

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a33ik 84,331 Most Valuable Professional on at

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Please, don't create duplicated threads.

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Are you sure the following line actually returns an incident record? It could very well be a case of the list containing only one record.

Incident lastChangeEmailCase = cases[1];

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Khaled Rimawi 145 on at

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Hi Sara,

Yes, i'm pretty sure.

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RaviKashyap 55,410 Moderator on at

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Hi Khaled,

Remove the save changes statement before the second case and try again.

===========

Incident case = cases[0];

case.new_emailapprove = true;

serviceContext.UpdateObject(case);

serviceContext.SaveChanges(); // Remove this line and try again.

Incident case = cases[1];

case.new_emailapprove = true;

serviceContext.UpdateObject(case);

serviceContext.SaveChanges();

===========

Hope this helps.

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You need to make sure that you attach the incident record to the serviceContext.

Code snippet as below.

if(!serviceContext.IsAttached(lastChangeEmailCase)) { serviceContext.Attach(lastChangeEmailCase);
serviceContext.UpdateObject(lastChangeEmailCase);
serviceContext.SaveChanges(); }

- Sara

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Hi Khaled,

A cleaner way would be to have a function to save the changes and call them.

public void SaveChanges(OrganizationServiceContext serviceContext, Incident incidentToUpdate) { if (incidentToUpdate.recordId != Guid.Empty) { if (!serviceContext.IsAttached(incidentToUpdate)) { serviceContext.Attach(incidentToUpdate); } serviceContext.UpdateObject(incidentToUpdate); serviceContext.SaveChanges(); } }

Essentially, you are checking the serviceContext has the incident record or not...if not, attach it and then update the record; else just update the record.

- Sara

Code typed here without compiler verification / testing. Please modify typos accordingly.

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Hi Sara,

I am also facing similar kind of issue and trying to use the code that you have suggested but the serviceContext is not having the IsAttached() method available.

Kindly help me with this

Thanks,

Kiran

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