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Email templates giving "Invalid Argument" error when there's an unresolved email address

Posted on by 2

Email templates giving "Invalid Argument" error when there's an unresolved email address

i.imgur.com/8giHI6t.png

  • nkhemji Profile Picture
    nkhemji 2 on at
    RE: Email templates giving "Invalid Argument" error when there's an unresolved email address

    version is  9.1.0000.4824

  • LuHao Profile Picture
    LuHao 40,872 on at
    RE: Email templates giving "Invalid Argument" error when there's an unresolved email address

    Hi nmk,

    Of course, I added a template.

    So please provide your version of D365.

    Also, is the template you added a custom template?

  • nkhemji Profile Picture
    nkhemji 2 on at
    RE: Email templates giving "Invalid Argument" error when there's an unresolved email address

    Did you try adding a template?  Did that work?

  • LuHao Profile Picture
    LuHao 40,872 on at
    RE: Email templates giving "Invalid Argument" error when there's an unresolved email address

    Hi nmk,

    I tested it in my environment. I have enabled "Allow messages with unresolved email recipients to be sent" in the System Settings.

    Although I also encountered this error message, this does not prevent me from sending an email.

    5707.3.JPG

    After clicking the Send button, the email is sent correctly and the recipient receives it.

    Therefore, the purpose of this error message is to remind you that this email address is an unresolved address, and it will not affect you to send the email.

  • nkhemji Profile Picture
    nkhemji 2 on at
    RE: Email templates giving "Invalid Argument" error when there's an unresolved email address

    Thanks for your quick reply.

    The settings is already set to Yes. Sending email to unresolved email address is not a issue. This issue is happening when I try to insert an email template.

  • Suggested answer
    ThomasN Profile Picture
    ThomasN 3,190 on at
    RE: Email templates giving "Invalid Argument" error when there's an unresolved email address

    Hello nmk, thanks for reaching out.

    There is a setting under Administration > System Settings > Email which allows you to send email to unresolved addresses. Can you check if that is set to yes? It is set to 'No' by default. Changing that should help with this issue.

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