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Email templates giving "Invalid Argument" error when there's an unresolved email address

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Posted on by nkhemji

Email templates giving "Invalid Argument" error when there's an unresolved email address

i.imgur.com/8giHI6t.png

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Customization / Solutions / SDK and API

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ThomasN 3,190 on at

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Hello nmk, thanks for reaching out.

There is a setting under Administration > System Settings > Email which allows you to send email to unresolved addresses. Can you check if that is set to yes? It is set to 'No' by default. Changing that should help with this issue.

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nkhemji 2 on at

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Thanks for your quick reply.

The settings is already set to Yes. Sending email to unresolved email address is not a issue. This issue is happening when I try to insert an email template.

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LuHao 40,892 on at

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Hi nmk,

I tested it in my environment. I have enabled "Allow messages with unresolved email recipients to be sent" in the System Settings.

Although I also encountered this error message, this does not prevent me from sending an email.

After clicking the Send button, the email is sent correctly and the recipient receives it.

Therefore, the purpose of this error message is to remind you that this email address is an unresolved address, and it will not affect you to send the email.

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nkhemji 2 on at

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Did you try adding a template? Did that work?

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LuHao 40,892 on at

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Hi nmk,

Of course, I added a template.

So please provide your version of D365.

Also, is the template you added a custom template?

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nkhemji 2 on at

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version is 9.1.0000.4824

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