Financial Reporting deactivated in Dynamics Finance

(1) Share

Report

Posted on by Oceanfish26

626

I use my Financial Reports every week. When I click on Financial Reports, I now get a hyperlink to a page telling me to setup Financial Reporting in Power Platform Admin Center https://go.microsoft.com/fwlink/?linkid=2198669. I submitted a Microsoft case about it, and they replied that they found I did not use my Financial Reports and so they disabled my Financial Reporting feature. I checked in Sandbox too, same hyperlink. I looked in the SQL table FINANCIALREPORTS, and it is now empty. Microsoft has deleted all my custom reports. Has this happened to anyone else? Any idea how I can get my custom reports back?

I have the same question (0)

All responses (1)

Answers (0)

Suggested answer

Frank Hamelly | MVP... 46,625 Moderator on at

Like (0)

Report
Copy link

Link copied!

Whoa. That response from MSFT doesn't sound legit. I would escalate with MSFT. How long has been since you last generated a report in the sandbox? Your technical team might be able to do a point in time restore of the Sandbox databases to get your report definitions back. FR reports are stored in a separate database from FinOps, so hopefully it's available for PIT restore also. If they can restore them in Sandbox, you can export them from there and import them to Production.

Was this reply helpful? Yes No