Unable to Select/Switch Forms in Chrome browser after the lastest update

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Posted on by Sunil G

Hi,

We are unable to change/select a Form on the Work Order Entity form. We started seeing the issue after Chrome browser was upgraded to the latest version. My current Chrome version is 72.03626.81. We are able to reproduce the same issue for other entitiy forms (ex: Case entity).

Did anyone else run into the same issue recently?

Thanks,

Sunil

Categories:

Customization / Solutions / SDK and API

Forms

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Prabhat Pandey - MSFT 125 on at

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RE: Unable to Select/Switch Forms in Chrome browser after the lastest update

btw, this has been fixed in online version of dynamics to accommodate changes on Chrome side. Also Chrome team is fixing the issue which caused this problem. hope this helps.
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Umesh Pandit 9,261 User Group Leader on at

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RE: Unable to Select/Switch Forms in Chrome browser after the lastest update

Microsoft Recommends Microsoft Edge, or Internet Explorer!!!
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LuHao 40,872 on at

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RE: Unable to Select/Switch Forms in Chrome browser after the lastest update

Hi Sunil,

This is a known issue that only appears in Chrome 72.

This post has also reflected this issue.

The current solution is: users can properly view forms using other internet browsers or older versions of Google Chrome.

Hope this helps.

Best Regards,

Lu Hao
Suggested answer

Adrian Begovich 21,009 Super User 2024 Season 2 on at

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RE: Unable to Select/Switch Forms in Chrome browser after the lastest update

Hi Sunil G,

This is a known issue with Google Chrome Version 72. Try using an older version of Google Chrome or another browser such as Mozilla Firefox, Microsoft Edge, or Internet Explorer in the meantime.