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Customization of Dynamics 365

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Posted on by Community Member Microsoft Employee

Hi,

I have created a trial on Dynamics 365: https://pscourse168.crm6.dynamics.com

But it seems I couldn't find the "settings" and "solutions" to try out the customization.

Could you please help?

Thanks

Ken

Categories:
Customization
Customer Service
  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Customization of Dynamics 365

    Hi Guillaume,

    Thanks. Actually, it turns out that I have the global account access. Followed Ben's screen shot and found the links.

    Thanks to both of you.

    Regards

    Ken

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Customization of Dynamics 365

    Hi Ben,

    Yes, I have found the link, thanks again.

    Ken

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Customization of Dynamics 365

    Hi Ben,

    I have found the link. Thanks again.

    Ken

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Customization of Dynamics 365

    Hi,

    you are probably not a syst Admin in CRM. Go under Settings/Security/Users. Select yourself and click promote to admin. Then you will be Syst Admin of CRM only if your are Global Admin or Service Adim for Dyn 365 in The Office 365 Admin center.

  • Suggested answer
    Ben John Profile Picture
    Ben John 559 on at
    RE: Customization of Dynamics 365

    Hi Ken,

    have you tried to switch the App? They have different navigations.
    0211.app.png

    Regards,
    Ben

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