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Customer Service forum

Convert an option List from managed to unmanaged - To import to Sandbox ONline

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Posted on by 691

Hello everyone!

In Dynamics CRM 2016 On Premise.  For some reason, the development environment has a copy of production, so I see many of the objects, such as: Option List, Entities, webResources are shown as "Managed" in their 'Managed Properties'.

I need to make up a solution unmanaged with: OptionLists & WebResources, to import it to Dynamics 365 Online SandBox, but I see that all these properties are 'managed'.

Please give me your best advice, I need to have the upgrade as clean as possible.

Thanks in advanced.

  • Suggested answer
    RaviKashyap Profile Picture
    55,410 Moderator on at
    RE: Convert an option List from managed to unmanaged - To import to Sandbox ONline

    Hi,

    Creating a copy of prod to dev doesn't make components managed. The components are imported to CRM as managed. So there must be some solution in your production which has these components as managed. Now cause you have cpied it from prod to dev, these are brought as is i.e managed.

    You can customize managed components as long as the setting "Customizable" is set to true under Managed Properties. You need to create a new solution and then add these components to that solution to customize them.

    Hope this helps.

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