680
Hi ,
We are facing some strange issue in the plug-in. We have developed the plug-in on custom entity to do some configuration based on CRM entities. When we tried to the same i.e. tried to retrieve Entity meta data using RetrieveEntity request for Account/Contact then it throws below error.
Entity with name "account" does not exist in CRM.
Plug-in registered on Isolation mode. CRM is on-premise.
Is anyone face same issue and solution for it.
Thanks!
Balasaheb
Hi,
like what Arun suggested, dont use your custom error message, let system prompt the correct error message.
catch (Exception ex)
{
throw new InvalidPluginExecutionException(ex.Message);
}
There’s an issue in the code but that’s not about Account entity not exists. As this error message is custom string you composed for any exception caught in try catch block.
Write the actual exception message + inner exception if any. Or you can debug for more investigation.
Have you did any unsupported stuff in Account entity.
Please check that account entity is in your CRM or not.
Hi,
Thanks for your reply.
Custom entity name is new_config
Here the code that we used. The same code is working on all other CRM instance only one CRM instance gives error.
private RetrieveEntityResponse RetrieveEntity(string entityName, IOrganizationService service)
{
RetrieveEntityRequest entityRequest = null;
RetrieveEntityResponse entityResponse = null;
try
{
//create request
entityRequest = new RetrieveEntityRequest();
//add filters for entity
entityRequest.EntityFilters = EntityFilters.All;
//add entity logical name to check
entityRequest.LogicalName = entityName;
//execute the request
entityResponse = (RetrieveEntityResponse)service.Execute(entityRequest);
}
catch (Exception)
{
throw new InvalidPluginExecutionException(String.Concat("Entity with ", entityName , " name doesn't exist in CRM."));
}
return entityResponse;
}
What is your custom entity name?
It will be good if you share your code.
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