web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Answered

Filtering of Lookup column very slow on new Grid

(1) ShareShare
ReportReport
Posted on by 27
Hi, we have just enabled the new modern look and feel for D365 and Model Driven Apps. And with it, it has brought a new Grid View which has infinite scroll, and things like that.
 
We we have found when setting a filter on the Priority column (lookup type), and using the equals operator where you type in a partial value, its taking 5 seconds (5000ms) just to display the Priority options in the dropdown. Which you then select and it filters the table. Where on the older grid view it took 440ms.
 
I can see the that fetchXML which is used on the new grid is doing a get 5000 records of the Work Order table where Priority field is "like" whatever you put in the search box. Which means its scanning the whole table using the "like" operator on the Priority field. Which is very inefficient.
 
Where the fetchXML used on the old grid is first doing a get top 100 from the Priority table (takes 40ms), to then display those in the filter dropdown, you then select what options you want from the look up, which then results in a 2nd query to the Work Order table to say, where Priority equals X. And this takes 400ms. Resulting in an total of 440ms to perform a filter of Work Orders based on the Priority field.
 
So with the same user behavior, the technical implementation and resulting user experience is pretty bad.
 
Is this the right forum to provide this information to MS as feedback to try to drive improvements to the new grid view?
 
I appreciate that this is very wordy. If it's need I can provide images or even a video to show how I have investigate this
I have the same question (0)
  • Verified answer
    Tom_Gioielli Profile Picture
    2,800 Super User 2025 Season 2 on at
    Interesting information. I would assume the extra effort to scan more than the top 100 records provided a better result for users (in that they can ensure no choices are missed because they appear infrequently in the column) than the extra time it took to run, but who knows.
     
    These forums are more for assistance in the system and not necessarily feedback for the engineering team. I imagine you would be better off either opening a ticket in your tenant or submitting your information to the Ideas forum.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 35 Super User 2025 Season 2

#2
Daniyal Khaleel Profile Picture

Daniyal Khaleel 27 Most Valuable Professional

#3
Gerardo Rentería García Profile Picture

Gerardo Rentería Ga... 13 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans