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Service | Customer Service, Contact Center, Fie...
Answered

Custom ribbon button on Activity view

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Posted on by 25
Hi,
I am having an issue with adding a custom ribbon button on an Activity view. Ideally we need the button to appear either when viewing a list of Activities (entity=activitypointer) or a list of Letters (entity=letter), and then only be visible when one or more Letters are selected.
 
We have tried several things:
1. Using Ribbon Workbench, add a button to either the 'activitypointer' entity or the 'letter' entity - in both cases, the button just doesn't appear on the toolbar.
2. Using Power Apps command designer, add a Command to the Activities table main grid command bar - in this case, the button appears, but then disappears as soon as a record is selected. Other articles say you must add an Enable Rule, but in this case, the button doesn't appear in Ribbon Workbench nor in customizations.xml - without that, we don't see how to add an Enable Rule, nor the needed visibility rules.
 
Has anyone done this successfully, and any pointers on how to do this?
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  • Verified answer
    anthony56 Profile Picture
    25 on at
    Quick update - we resolved this by using the Power Apps Command Bar editor, and adding a simple PowerFx enable rule of 'true', which then caused the button to remain visible even when records were selected.

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