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Creating Connection

Posted on by Microsoft Employee
While creating a new Connection, on the Connection Form both "Connected From" and "Connected To" are being prefilled with the same record (the record where Connection is being created).Is it possible to stop the "Connected To" field from being prefilled?

 (MSDynamics online).

  • LeoAlt Profile Picture
    LeoAlt 16,329 on at
    RE: Creating Connection

    Hi partner,

    We could not add business rules in connections, but we could add js code in the form cause the connection also has the form and form propertities.

    How do you create connections? I clicked on the "connect" button on my record form and my instance version is 1710 (9.1.0.7233) online .

    And this blog shows how to create connection between records and the "conncet to" field is blank.

    https://www.crmsoftwareblog.com/2018/07/how-to-use-connections-in-microsoft-dynamics-365-for-sales/

    Hope it helps.

    Best Regards,

    Leo

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Creating Connection

    There are no js, clear browser cache and cookies doesn't help as well. In general Connections were not customized.

  • LeoAlt Profile Picture
    LeoAlt 16,329 on at
    RE: Creating Connection

    Hi partner,

    When we create a new connection between records, only the "conncet from" field will be prefilled in default, so it's a very strange situation.

    pastedimage1566208230330v1.png

    I suggest that you could check your form propertities if there is any js code here which may effect this.

    You could also clear your browser cache and cookies.

    Hope it helps.

    Best Regards,

    Leo

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