Data management: export attachments

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Posted on by MB-27061301-0

Hi to all,

I want to export customer's attachments (with "Customer V2 attachments" entity). With all file types it works fine, but with word type attachment I get the following error: "Index was outside the bounds of the array".

Any ideas?

Thx

Martina

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André Arnaud de Cal... 306,308 Super User 2026 Season 1 on at

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Hi Martina,

Is your issue reproducible on any environment with any Word document? What exact version of Dynamics 365 F&O are you using?

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Bharath jain 1,578 Super User 2026 Season 1 on at

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Hi,

I tried to execute the same and i was able to successfully export with word attachment. I have executed in version 38. Kindly verify which version your in and check for any customization.

Regards,

Bharath Jain

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MB-27061301-0 21 on at

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Hi to all,

version 39 cloud.

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André Arnaud de Cal... 306,308 Super User 2026 Season 1 on at

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Hi,

Can you tell more about the Word document? Is it failing on all Word documents or just a specific one? What file type did you use for the export?
I just tried it on a 10.0.39 environment and Excel as file type without issues.

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MB-27061301-0 21 on at

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Hi,

the upgrade to version 40 solved the issue.

Thx to all

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