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Ribbon Workbench - Can't delete Custom Button and can't publish solution

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Posted on by mjcmc 65

I have created a custom button and the long and short of it is, I need to get rid of it.

I have deleted any Commands connected to it, then 'uncustomised' the button, then deleted the solution, created a new solution, and the button is still there!

I could live with that tbh, but it won't even let me publish the solution so I'm stuck in no-man's land.

In the image below you can see the command that it is still pointing to, even though that command no longer exists.

31038.1.PNG

Below is the error I receive if try to change the command and publish the solution

7356.2.PNG

So I can't change the button, and can't delete the button. What can I do??

I will reward the best answer with a CRM Haiku

Categories:
Customization / Solutions / SDK and API
  • Fanning Profile Picture
    Fanning 15 on at
    RE: Ribbon Workbench - Can't delete Custom Button and can't publish solution

    Thanks @Johnny Gong - it worked like a charm.

    For anyone else trying this. You can add the "<EnableRule Id="Mscrm.Disabled" />" through XRM toolbox. Just add an empty rule and give it the Id "Mscrm.Disabled".

    Also, i couldn't find the Id of the original button. But F12 in the browser and point to the button and you can see the Id in the HTML.

  • Suggested answer
    Johnny Gong Profile Picture
    Johnny Gong 6,482 on at
    RE: Ribbon Workbench - Can't delete Custom Button and can't publish solution

    Good day All，

    This is confirmed as a known issue that: Exporting a ribbon button/flyout as unmanaged solution , deleting the button/flyout and re-importing it will not remove the customization.

    Current migration steps provided from MS is manually adding <EnableRule Id="Mscrm.Disabled" /> in the command definition, under Enable Rules.

    community.dynamics.com/.../310590

    If there's any fix deployed on this bug issue I will report asap on this ticket for your reference.

    Thanks.

    Regards

    Johnny

  • Suggested answer
    mjcmc Profile Picture
    mjcmc 65 on at
    RE: Ribbon Workbench - Can't delete Custom Button and can't publish solution

    Here's what has finally worked for me.

    I created a new command with the same name of that one I had deleted, and then set the button to be using that command. I then deleted what was still in the CommandCore field and published the solution.

    After publishing, I deleted that new command, cleared out the Command field of my custom button, right-clicked on the button and chose Uncustomize, and then published the solution again.

    This worked for me, I hope it does for you guys

  • hgonzalez Profile Picture
    hgonzalez 40 on at
    RE: Ribbon Workbench - Can't delete Custom Button and can't publish solution

    Hi everyone!

    I have the same problem...

    Looks like global bug on this tool. I'm using latest version on a online instance and have the same result as you :(

    Will try to contact supports, hope someone can help us soon!

  • mjcmc Profile Picture
    mjcmc 65 on at
    RE: Ribbon Workbench - Can't delete Custom Button and can't publish solution

    I feel for you buddy. I don't know why it's near impossible to delete/remove your changes once they've been made... maybe something about metadata? mluce

  • mluce Profile Picture
    mluce 300 on at
    RE: Ribbon Workbench - Can't delete Custom Button and can't publish solution

    I have custom buttons that I am trying to remove.  I can delete them from the ribbon workbench and publish successfully, but they still dont delete. :-(

    I've even tried creating a solution with the entity in, and deleting the commands etc out of the XML and reimporting... but the buttons just magically reappear!!

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