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Small and medium business | Business Central, N...

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Sign-in issue / Intermittent database connectivity issue / BC running slow issue

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Posted on by OLIV031206

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Hi, I am using Microsoft Dynamics 365 Business Central, recently encountering the following issues, these three issues can happen on the same day, check in admin account showing Business Central is healthy, does anyone have any idea on what is causing these problems? Big thanks!

Issue 1
When users first access BC, error message shown as below, when users refresh, they can access to BC again
Please try again later. If you continue to see this error, provide the information below when requesting support.
You cannot sign in due to a technical issue. Contact your system administrator.

Issue 2
When user using BC (e.g. at invoice page, item page), error message below suddenly pops up out, after clicking OK, it resumes normal
You experienced intermittent database connectivity issues. This could have happened because we rebalanced your resources to provide you with a better experience. If the issues continues, please contact your administrator.

Issue 3
Page running super slow and show message (e.g. general ledger entries)
Working on it

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Dynamics 365 Business Central

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YUN ZHU 95,729 Super User 2025 Season 2 on at

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Hi, same question

Login issue / Intermittent database connectivity issue / BC running slow issue on the same day

Thanks.

ZHU

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Verified answer

Gerardo Rentería Ga... 25,236 Most Valuable Professional on at

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Hi, good day
I hope this can help you, and give you some hints.

Business central saas updates at night

Solved: Business Central does not load

Best Regards
Gerardo

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Suggested answer

Khushbu Rajvi. 20,603 Super User 2025 Season 2 on at

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Hope this helps as well:https://community.dynamics.com/blogs/post/?postid=360be15d-d8e7-ee11-a73e-0022485061ec#:~:text=Compatibility%20issues%2C%20outdated%20browser%20versions,stuck%20on%20the%20landing%20page.

https://community.dynamics.com/forums/thread/details/?threadid=90fc050e-523e-416d-9714-bf55c0eb7d43

https://community.dynamics.com/forums/thread/details/?threadid=a85d585d-81e7-ee11-904c-000d3a5474a4

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