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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Login issue / Intermit...
Small and medium business | Business Central, N...
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Login issue / Intermittent database connectivity issue / BC running slow issue on the same day

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Posted on by OLIV031206 25
Hi, I am using Microsoft Dynamics 365 Business Central, recently encountering the following issues, these three issues can happen on the same day, check in admin account showing Business Central is healthy, does anyone have any idea on what is causing these problems? Big thanks!

Issue 1
When users first access BC, error message shown as below, when users refresh, they can access to BC again
Please try again later. If you continue to see this error, provide the information below when requesting support.
You cannot sign in due to a technical issue. Contact your system administrator.



Issue 2
When user using BC (e.g. at invoice page, item page), error message below suddenly pops up out, after clicking OK, it resumes normal
You experienced intermittent database connectivity issues. This could have happened because we rebalanced your resources to provide you with a better experience. If the issues continues, please contact your administrator.


Issue 3
Page running super slow and show message (e.g. general ledger entries)
Working on it

 
Categories:
Dynamics 365 Business Central
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    Khushbu Rajvi. 11,539 Super User 2025 Season 1 on at
    Login issue / Intermittent database connectivity issue / BC running slow issue on the same day
  • gdrenteria Profile Picture
    gdrenteria 16,226 Most Valuable Professional on at
    Login issue / Intermittent database connectivity issue / BC running slow issue on the same day

    Hi, good day
    I hope this can help you, and give you some hints.

    Business central saas updates at night

    Solved: Business Central does not load

    Best Regards
    Gerardo

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 79,602 Super User 2025 Season 1 on at
    Login issue / Intermittent database connectivity issue / BC running slow issue on the same day
    If you create a new environment, do you have this problem?
    If this is a paid, non-customized environment, please try submitting a SR to Microsoft.
     
    PS:
    Dynamics 365 Business Central: Where to file bugs ,issues and Questions
    Dynamics 365 Business Central: View the health status and subscribe to notifications
     
    Thanks.
    ZHU
  • OLIV031206 Profile Picture
    OLIV031206 25 on at
    Login issue / Intermittent database connectivity issue / BC running slow issue on the same day
    Using SaaS
  • Suggested answer
    Suresh Kulla Profile Picture
    Suresh Kulla 45,910 on at
    Login issue / Intermittent database connectivity issue / BC running slow issue on the same day
    Are you using OnPrem or Saas, I would recommend to restart the services you can do that now both on OnPrem and Saas.

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