Login issue / Intermittent database connectivity issue / BC running slow issue on the same day

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Posted on by OLIV031206

Hi, I am using Microsoft Dynamics 365 Business Central, recently encountering the following issues, these three issues can happen on the same day, check in admin account showing Business Central is healthy, does anyone have any idea on what is causing these problems? Big thanks!

Issue 1
When users first access BC, error message shown as below, when users refresh, they can access to BC again
Please try again later. If you continue to see this error, provide the information below when requesting support.
You cannot sign in due to a technical issue. Contact your system administrator.

Issue 2
When user using BC (e.g. at invoice page, item page), error message below suddenly pops up out, after clicking OK, it resumes normal
You experienced intermittent database connectivity issues. This could have happened because we rebalanced your resources to provide you with a better experience. If the issues continues, please contact your administrator.

Issue 3
Page running super slow and show message (e.g. general ledger entries)
Working on it

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Dynamics 365 Business Central

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Suresh Kulla 50,280 Super User 2026 Season 1 on at

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Are you using OnPrem or Saas, I would recommend to restart the services you can do that now both on OnPrem and Saas.

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OLIV031206 42 on at

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Using SaaS

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YUN ZHU 101,775 Super User 2026 Season 1 on at

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If you create a new environment, do you have this problem?

If this is a paid, non-customized environment, please try submitting a SR to Microsoft.

PS:

Dynamics 365 Business Central: Where to file bugs ,issues and Questions

https://yzhums.com/20581/

Dynamics 365 Business Central: View the health status and subscribe to notifications

https://yzhums.com/21717/

Thanks.

ZHU

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Gerardo Rentería Ga... 27,054 Most Valuable Professional on at

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Hi, good day
I hope this can help you, and give you some hints.

Business central saas updates at night

Solved: Business Central does not load

Best Regards
Gerardo

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Khushbu Rajvi. 22,551 Super User 2026 Season 1 on at

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Hope this helps: https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/report-performance-issue

https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/troubleshooting-sql-server-connection-problems

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Vahid Ghafarpour 12,264 on at

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