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Dynamics 365 general forum

How to look up "Call to" in created PhoneCall Activity in Dynamic 365 WEB API?

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Hi guyz, i can't find any lookups for 'Call to' of PhoneCall Activity Entity, the one that you set whos your going to call.
I tried to search any lookups in SystemUser ENtity and PhoneCall Entity and i cannot find the 'Call To'

I have the same question (0)
  • Verified answer
    Dynamics365 Rocker Profile Picture
    7,755 on at

    Call to is an activity party type field. You have to do code as per below link:

    community.dynamics.com/.../174608

  • Community Member Profile Picture
    on at

    thanks! can i have followup question?

    how about 'Email Entity' what is the lookup values for 'CC', 'BCC' and 'Message' when creating and retrieving?

  • Verified answer
    Dynamics365 Rocker Profile Picture
    7,755 on at

    CC and BCC both are activity parties.

  • Community Member Profile Picture
    on at

    i implemented your all your answers and it works, thank you so much!

    btw how to fetch your own systemuserid? a direct call just use specialy to fetch own systemuserid so that i can separate it to my own local cache for future use

  • Dynamics365 Rocker Profile Picture
    7,755 on at

    You mean owner id of Phonecall?

    Or user id of your self?

  • Community Member Profile Picture
    on at

    yes the user id of your self!

    btw after creating an phonecall with 'from' and 'to', how to lookup for 'to' because when is try to use code below

    GET: "digitalcrmbox.api.crm5.dynamics.com/.../phonecalls$expand=createdby,activityid_activitypointer"

    i cannot find the 'torecipent', because when i access activitypointer from 'activityid' of response i cannot find 'torecipent' value

  • Dynamics365 Rocker Profile Picture
    7,755 on at

    You can get login user user id. If you want static id then you have to do hard code.

    You will get To recipient in phone call not in activity pointer.

  • Community Member Profile Picture
    on at

    Thanks for static id. maybe ill do it, i tought its bad practice to use static builtin datas.

    About the 'torecipient' i can't find it in the phonecall entity, what is the name of the field for torecipient?

  • Dynamics365 Rocker Profile Picture
    7,755 on at

    Field name is "to".

    You can check it by your self GoTo--Settings-->Customizations-->Customize the System-->Expand entity that you want to see--> fields

  • Community Member Profile Picture
    on at

    I enabled it the 'to', still its not appering in the query for phonecall entity.

    here is the screenshots "https://prnt.sc/kwc0zy"

    should i enable also searchable cause its 'no'. not yes.

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