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Customer experience | Sales, Customer Insights,...
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Error in importing data with partylist field

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Posted on by 5

I'm having an issue in importing .xml, .csv, .xlsx in Dynamics 365 Online 2021.

The templates have a Partylist field, where I want to put the Required Attendees of an Appointment, and whenever I put more than one attendees, the importing process fails with the error "The lookup reference could not be resolved."

I have tried to separate the names by ; and by , 

But nothing seems to work

Does anyone have any idea on how to resolve this issue?

Thank you in advance

I have the same question (0)
  • AndyArndt Profile Picture
    110 on at

    I haven't found a definitive answer in a Microsoft document, but this thread on the forum indicates it's a limitation of the import feature: community.dynamics.com/.../701573

  • Suggested answer
    Kenneth Ariel Chaves Herrera Profile Picture
    Microsoft Employee on at

    Hi,

    Take a look to this, here seems that issue was solved:

    Solving Bulk Import Problem: “The Lookup Reference Could Not Be Resolved” in CRM Import Wizard. | (wordpress.com)

    If this was helpful, please check it as verified to help others finding useful information.

    Welcome to this amazing community.

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