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Voice of the customer tool error

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Hello,

I have created a survey in D365 using Voice of the customer tool. I am getting the error "TypeError: Cannot read property 'checked' of undefined" on click of star of rating and radio buttons. I have checked all response routing. Everything seam right from my end.

Can you please help me to sort out this issue?

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Voice of the customer tool error

    Hi,

    I would like to check whether this issue happen in my system also.

    Could you give more details, for example, which step you take then the error occurs? Which star of rating and radio buttons do you mention?

    Before you offer these, you could check your steps following the article below.

    Design a basic survey

    Hope it helps.

    BR,

    Judy

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