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Set "profile picture" of a queue

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Posted on by 10

Hello together,

to improve the usability of our case timeline, we want to set a picture for each queue. So if a queue is sending a e-mail (activity) we want to have it visualized in the timeline with the set image of the queue.

Is it possible and if so, how?

thanks

  • Srikanta Mahapatro Profile Picture
    Srikanta Mahapatro 190 on at
    RE: Set "profile picture" of a queue

    Hi Smoothy,

    As, I looked, its might not possible to set image of a queue as its a record in system, instead send the email(activity) from a user by adding the user picture.

    Thanks,

    Srikanta

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