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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Enable prefilling mark...
Customer experience | Sales, Customer Insights,...
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Enable prefilling marketing forms - real-time marketing

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Posted on by EBMRay 905
Hello,
 
We would like to enable prefilling for our existing Marketing Forms connected to the Contacts table under the Customer Insights Journey.
 
I couldn't find the option to enable it as it seems only supported for outbound marketing.
The primary objective is to display the contact information of the individual completing the form, ensuring that their data corresponds to the latest updates in CRM Contacts.
Could you please advise how to enable this option?
 
Best regards,
EBMRay
I have the same question (0)
  • Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Hi Partner,
    Unfortunately, it is not enabled in the real-time marketing currently.
    But in the following similar thread, one partner replied this:
      Form prefill is on the roadmap for real-time journeys forms. We expect the prefill to be avilable in the first half of 2024.
    Perhaps we can look forward to the first wave of Microsoft's 2024 update document release:
    I hope you can mark my answer verified if it is helpful! If you have any questions, please feel free to contact me.
    Regards,
    Leah
     
     
  • Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Hi Partner,
    If my answer is helpful, can you check this box to mark that response as an answer?

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