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Unable to remove account records

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Posted on by Ishan Sharma

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Hi all,

I am not able to remove Account record. Following error is showing

My user has Sales Manager role but He has Delete privilege but still not able to delete account record

Anyone know why it is coming and how can I resolve this. I have also checked that the user can delete it if he has System Admin role

Thanks in Advance,

Ishan Sharma

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Customization / Solutions / SDK and API

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Priyesh 7,396 User Group Leader on at

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Hi Ishan,

Looks like the privilege missing is Read on the system entity Requirement Resource Preference. See screenshot below -

Please provide the privilege as I provided for Read (green dot).

Hope this helps.

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BusyIntelligence 562 on at

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Hi Ishan, it looks like the user needs Read privilege on the entity Requirement Resource Preference. You should give that permission on the Custom Entities tab of the role maintenance.

This is part of the Project Service App where at account level a preferred resource can be maintained.

Good luck!

Maurits

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BusyIntelligence 562 on at

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:) Priyesh, we were typing at the same time I guess. Sorry.

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Johnny Gong 6,482 Moderator on at

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Hi Ishan,

From your error screenshot sharing, 'missing prvReadmsdyn_requirementresourcepreference privilege'. The issue should be due to the 'Requirement Resource Preference' Entity.

I agree with Priyesh that pls give read and delete permission to this entity Requirement Resource Preference Entity as there is a relationship between Accounts and Resource Requirement entity.

And the Sales Manager role doesn't have any permission for Resource Requirement entity. The current user having Sales Manager role doesn't have permission on that entity, the user will not be able to perform action on its related entity records which cause the above issue.

For your reference.

Regards

Johnny

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Priyesh 7,396 User Group Leader on at

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Haha! :)

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