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Custom button created using Ribbon workbench unable to remove/delete

Posted on by 193

Hi All,

I created a custom button using Ribbon workbench and set to trigger a workflow. Since the code less feature is not User friendly, I decided not to use the button. I am unable to remove or delete this custom button. Everytime I publish the Solution, the button just came back. There is also no option to Hide this button. Please suggest anyone has any issue like this.

Thanks in advance.

  • Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,626 on at
    RE: Custom button created using Ribbon workbench unable to remove/delete

    Hi

    would you mind to close the thread if this solve your doubt.

    Thanks

  • Preetam Yengkokpam Profile Picture
    Preetam Yengkokpam 193 on at
    RE: Custom button created using Ribbon workbench unable to remove/delete

    Thanks for the input. This is weird though :)

  • Suggested answer
    gdas Profile Picture
    gdas 50,085 on at
    RE: Custom button created using Ribbon workbench unable to remove/delete

    Hi Preetam,

    Please try to follow below options -

    1. Create solution with the entity and open in ribbon workbench.go to button and right click , click on customize button and then publish.

    Again login to ribbon workbench and go to the button and click on uncustomize the button and do publish.

    If it's does not resolved , you can implement display rule , which force to hide the button.

    2. Second options would be export the solutions and in customization.xml find the ribbon diff element for the button and delete related XML. Once you done unzip the solution again and import back to CRM.

  • Suggested answer
    Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,626 on at
    RE: Custom button created using Ribbon workbench unable to remove/delete

    Hi,

    you are not alone, please refer to below discussion.

    https://community.dynamics.com/crm/f/117/p/309528/898564#898564

    At the mean time, raise a ticket to Microsoft.

    Use enable rule or display rule to show hide the button at this moment.

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