Product Lines of Posted Invoice from Work Order

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Posted on by Ramanan

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Dear All,

Once an invoice is posted from a Work Order, the Select Product field on the invoice product lines is defaulting to Write‑in, and the product name is also appearing as Write‑in Product. In addition, the product Unit of Measure (UoM) is not being populated.

Please advise how and where this behavior can be configured so that invoice lines are created using the actual product lookup value instead of write‑ins.

This configuration is important for us to accurately analyze the list of invoices generated for each product.

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Dynamics 365 Field Service

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FSRon 99 on at

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hi,

have you checked if the products are setup correctly? My assumption is that you may not be using products of type field service product. It shouldn't matter whether they are inventory or non inventory, but they likely need to be FS in the first place.

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