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Dynamics 365 general forum

Import Users in Dynamics 365 - Set State: Disable to Migrate Data

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Posted on by 691

Hi folks:

When I import users through 'Import Tool' of Dynamics 365 CE (Settings/Data Management/Import), the users are set as:
-State: Disabled;
-BU: root BU.
-Role: Commercial

These users are imported this way, because at the time, they don´t have licence by now, but we need to make the migration of data on which these users are the owners.

Using a program developed with SDK, We load the 'Accounts' and assign these disabled users, without any problem.  

But I wonder if this is a bug of the system or non-supported method?, if it is a bug, it might be corrected on the future days

I have also made the tests of:  Creating a user through: 
-Active Dierectory
-Office 365 ( Assign the licence: Dynamics 365 CE)
-Assign the Security Group.

The user is set to Enable.

Thanks in advanced.

  • Verified answer
    Roxana Profile Picture
    691 on at
    RE: Import Users in Dynamics 365 - Set State: Disable to Migrate Data

    Hi people.

    The best way to deal with the lack of licenses for the users that own records in Dynamics 365 during a migration is:

    -Assign the license Dynamics 365 in (Office 365)

    -Assign to the security group (if one exists for the instance).

    In Dynamics 365:

    -Set the Business Unit.

    -Set the roles.

    -At this moment the user is: Active.

    Once the user is right configured in Dynamics 365, go to Office 365:

    -Remove the license Dynamics 365 in (Office 365)

    -Optional (remove from the security groups)

    -At this moment, you have one license free again.

    Do this procedure for all the users.

    During data migration, you can assign a record to a disable user, as you can do it manually too.

    Thanks

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