On my main environment we've started to encounter this behaviour on any case creation rule. Flow runs. record is created in the table however dynamics states this and case is not created. This is a new enviroment and nothing is edited.
Record:
However the flow that's created when a queue is created reads this error:
I tested it in Sandbox Environment as follows: After testing, I successfully ran flow and created the case without reproducing your issue. I consider whether the creator of this flow is you, perhaps this flow lost authentication, you can log back into the account and create a new rule to test to see if the problem still occurs. If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more. If you have further questions, please feel free to contact me.
Best regards, Cui Hao
Was this reply helpful?YesNo
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.