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Voice of the Customer suevey questions are read only

Posted on by 2

Hi,

I have been trying to create surveys with business required questions.

I am using the app as I don't seem to have access to it via the web anymore.

I create the survey and drag the questions into the sections but to be able to make the question business required I then need to edit it. When i do this the question is locked as Read Only.

We have surveys that we created using the web version and we were able to make the questions as business required.

Any ideas?

Debra

  • Deb3107 Profile Picture
    Deb3107 2 on at
    RE: Voice of the Customer suevey questions are read only

    Hi Stefan,

    thanks for this. I was trying to amend in the unified experience rather than classic and this only gave me a read only option of the question. I was able to do it within the classic experience which is bizarre.

    Thanks

    Debra

  • Verified answer
    StefanS365 Profile Picture
    StefanS365 3,573 Most Valuable Professional on at
    RE: Voice of the Customer suevey questions are read only

    Hi,

    Did you try:

    To edit a question, click the question, and modify the properties in the Properties pane.

    Source:

    docs.microsoft.com/.../design-basic-survey

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