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Looking for help and/or a tutorial

Posted on by Microsoft Employee

Hello,

I am using Dynamics 365 CRM and I need help or a tutorial that cover the following:

Create a product with price > Sell it to a customer directly (without quote and so on) > the sale appears in the Contact card

In fact, what I need is to establish a relation between a customer and the products he buys from us. If there is another and simpler way, it would be great.

Thanks in advance for your help. Best,

Ricard Castellet

  • Suggested answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Looking for help and/or a tutorial

    Hi,

    Out of box (normal process) is to go through the complete sales process of opportunity >> Quote >> Order >> Invoice. If you need a direct relationship, you need to create custom relationship between Customer & Products.

    You can create a new entity say "Customer Products" with the "Customer" field & Product field. And then place a subgrid on your Customer (Account/ Contact) from where you can associate products.

    www.bing.com/.../search;&view=detail&mid=2115CF2159319362C7012115CF2159319362C701&&FORM=VRDGAR

    This should help you achieve what you are looking for.

  • bac26 Profile Picture
    bac26 2,268 on at
    RE: Looking for help and/or a tutorial

    Have you checked YOUTUBE. There is tons of stuff available for products and pricing.  

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