web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Suggested Answer

Print preview using print management option

(1) ShareShare
ReportReport
Posted on by 109
Hi expert,
the scenario is I have print management setup for customers invoice , some customers have specific format and destination. Normally users will use "Use Print management" button to print and mostly the destination is to printer .but recently there is a request to print preview customers invoice by using print management format without go to change destination in Print Management setting. Is there any guidance on this?  
 
Thanks in advance.
Daniel
  • Jonas "Jones" Melgaard Profile Picture
    5,016 Most Valuable Professional on at
    Just so I understand it clear, you want to use Print Management but for proforma documents?
     
    If that is the case, it was solved in this community post: Distinguish Print management between Invoices & Pro forma invoices (dynamics.com)
  • DP-04060556-0 Profile Picture
    109 on at
    Hi Jonas,
     
    I mean when I click View "Original preview" or "Copy preview" , I want to see customer invoice as per Print Management setting on screen.
     
     
  • Suggested answer
    Jonas "Jones" Melgaard Profile Picture
    5,016 Most Valuable Professional on at
    Okay, the buttons on the invoice journal (-:

    No, that's not possible out of the box. The print management button will always try to run the print out to it's destination.
     
    You can set up print management to print out to archive and then use that as a preview. See this thread: Solved: Invoice journal: preview original is a copy of the current version (dynamics.com)
    In my opinion from an accounting perspective, this is the most correct approach since it shows the exact document that was sent to the customer.
     
    Alternatively you will have to do a customization or investigate alternative output management solutions.
  • DP-04060556-0 Profile Picture
    109 on at
    Thanks Jonas. Understand and agree with your perspective. Appreciate your time and guidance.
     
    Daniel
  • Jonas "Jones" Melgaard Profile Picture
    5,016 Most Valuable Professional on at
    No problem :-)
    I know it's not optimal, but it's a solution for future invoices, and you won't have to do customizations.
     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the July Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Martin Dráb Profile Picture

Martin Dráb 430 Most Valuable Professional

#2
CU10121822-0 Profile Picture

CU10121822-0 368

#3
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 364 Super User 2026 Season 2

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans