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Issue with setActiveProcess in Dynamics 365 v9

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Posted on by Timir Das

formContext.data.process.setActiveProcess(businessProcessProductId2, callbackFunctionBPF) method is working perfectly fine in Google Chrome with version 73.0.3683.103.

However the same method is intermittently working when trying or testing on Internet Explorer with version 11.0.9600.19326

After trying to perform BPF switch on Internet explorer twice, the method is not getting executed on third time.

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Customization / Solutions / SDK and API

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LeoAlt 16,331 Moderator on at

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RE: Issue with setActiveProcess in Dynamics 365 v9

Hi partner,

Ad you can see in the following screenshot provided by Microsoft, Dynamics 365 supports IE11.

https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/web-application-requirements

You could try to add the website to "Compatibility View" or clear your cookies and caches.

Hope it helps.

Best Regards,

Leo