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Dynamics 365 Community / Forums / Dynamics 365 general forum / cannot find Dynamics 3...
Dynamics 365 general forum

cannot find Dynamics 365 app

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Posted on by Community Member

Hi All,

i have got Office 365 E3 and Dynamics 365 Plan Enterprise Edition subscriptions.  But when i click "Dynamics 365", i did not find any apps.

2112.wwww1.png3343.wwww2.png

how can i find them ?

Thanks

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General
  • Jie G Profile Picture
    Jie G on at
    RE: cannot find Dynamics 365 app

    Please try the method on this: community.dynamics.com/.../220554

  • Community Member Profile Picture
    Community Member on at
    RE: cannot find Dynamics 365 app

    here it is

    4377.ddddd1.png

  • Jie G Profile Picture
    Jie G on at
    RE: cannot find Dynamics 365 app

    Hi,

    Could you please share the screenshot of your subscription like below?

    8168.0044.1.PNG

  • Community Member Profile Picture
    Community Member on at
    RE: cannot find Dynamics 365 app

    of course.  i think my first screenshot could prove it.

  • Jie G Profile Picture
    Jie G on at
    RE: cannot find Dynamics 365 app

    Hi,

    Have you subscribed Dynamics 365 in Office 365 Admin center ->Billing -> Subscriptions?

    Best regards,

    Ada

  • Community Member Profile Picture
    Community Member on at
    RE: cannot find Dynamics 365 app

    Thanks for your swift reply. however i have not find dynamics center. below is my office admin center.

    5342.WWW3.png

    can you help me more?

  • Community Member Profile Picture
    Community Member on at
    RE: cannot find Dynamics 365 app

    Hi,

    as a global admin, you can go under Office Admin Center. Then select Dynamics 365, it will open the Dynamics 365 Admin center where you will all your instances and then select the one you want to open

    1321.index.png

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