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Making Tax Digital - An error occured while trying to obtain access token.

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Posted on by Community member 24
I am trying to connect the tax web application with the HMRC sandbox, after I get the authorization code and input to get the access token I receive an error saying that /An error occured while trying to obtain access token./ The attachment with template not found./ as showing in the image below.
I trying checking the Import token model mapping along with the other mappings in the Message processing actions but with no luck.
I would be grateful if any one can help with this issue or have a complete guide on how to set up MTD from scratch.
 
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  • Community member Profile Picture
    Community member 6 on at
    Making Tax Digital - An error occured while trying to obtain access token.
    Hello,
     
    I opened a ticket and Microsoft answered to disable the following feature "Run ER import of manually uploaded documents in batch". Afterwards, I successfully obtained the access token 
     
     
    Best regards
    Simona 
  • Community member Profile Picture
    Community member 24 on at
    Making Tax Digital - An error occured while trying to obtain access token.
    Hi Simona, 
     
    Still not resolved 
  • Community member Profile Picture
    Community member 6 on at
    Making Tax Digital - An error occured while trying to obtain access token.
    Hello. I have the same error. Have you resolved it?
     
    Best regards
    Simona
  • Suggested answer
    Kevin Xia Profile Picture
    Kevin Xia Microsoft Employee on at
    Making Tax Digital - An error occured while trying to obtain access token.
    Hi,
    I found this official document for you: Making Tax Digital – VAT return submission in the United Kingdom - Finance | Dynamics 365 | Microsoft Learn, it explains how to set up the Making Tax Digital for VAT (MTD VAT) feature in Microsoft Dynamics 365 Finance and use it to submit a VAT return in the United Kingdom (UK).
    Best regards,
    Kevin

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