Filter option is missing for related entities columns on requirement panel on schedule board

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Posted on by KP-30070641-0

Why is the filter option missing for columns from related entities in the Requirements panel on the Schedule Board?

We’ve added several columns from both the Resource Requirement and Work Order entities to the Schedule Board. While the filter option is available and works as expected for Resource Requirement columns, it is not available for any of the Work Order columns.

Previously, we were able to apply filters to all these columns. Has there been any change or limitation introduced that would explain why filtering is no longer available for Work Order fields?

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Dynamics 365 Field Service

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11manish 817 on at

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Filtering works only on Resource Requirement fields, not on related Work Order fields anymore.

The Schedule Board Requirements panel is based on Resource Requirement.

Filtering is only supported for fields on this primary entity.

Fields from related entities like Work Order may appear, but filtering on them is no longer supported.

This change is due to performance and scalability improvements in Dynamics 365 Field Service.

Recommended workaround

Copy required Work Order fields into Resource Requirement and filter on those.

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