web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Filter option is missi...
Service | Customer Service, Contact Center, Fie...
Suggested Answer

Filter option is missing for related entities columns on requirement panel on schedule board

(0) ShareShare
ReportReport
Posted on by KP-30070641-0

Why is the filter option missing for columns from related entities in the Requirements panel on the Schedule Board?

We’ve added several columns from both the Resource Requirement and Work Order entities to the Schedule Board. While the filter option is available and works as expected for Resource Requirement columns, it is not available for any of the Work Order columns.

Previously, we were able to apply filters to all these columns. Has there been any change or limitation introduced that would explain why filtering is no longer available for Work Order fields?

 

Filter Available_Schedule Board.png
Filter Not Available_Schedule Board.png
Categories:
Dynamics 365 Field Service
I have the same question (0)
  • Suggested answer
    11manish Profile Picture
    11manish 481 on at
    Filtering works only on Resource Requirement fields, not on related Work Order fields anymore.
    • The Schedule Board Requirements panel is based on Resource Requirement.
    • Filtering is only supported for fields on this primary entity.
    • Fields from related entities like Work Order may appear, but filtering on them is no longer supported.
    • This change is due to performance and scalability improvements in Dynamics 365 Field Service.
    Recommended workaround
    • Copy required Work Order fields into Resource Requirement and filter on those.
     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
ManoVerse Profile Picture

ManoVerse 33 Super User 2026 Season 1

#2
Mallesh Deshapaga Profile Picture

Mallesh Deshapaga 32

#3
11manish Profile Picture

11manish 31

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans