Dear All,
we're facing an ITSM implementation including CMDB in our company. As a native O365 using company, I think Dynamics365 should be the platform to choice for that challenge.
Do you have recommendations on implementation, tools or possible existing apps on that topic?
Hi Peter,
Thanks for posting in D365 Community. You would like to consult whether D365 has any similar implementation, tools or possible existing apps like ITSM implementation including CMDB if I understand correctly.
I would recommend you to refer to Provance ITSM for D365 which matches your question description.
[View:https://appsource.microsoft.com/en-us/product/dynamics-365/provance-itsm.b53e59b6-d92d-422d-b90f-66c3eb342f6b?signInModalType=2&ctaType=2:750:50]
You could directly find the app from D365 AppSource and free trial to imply this in you D365 Instance like the following screenshot. More app functions could refer to above url’s video introduction. Thanks.
Best Regards
Johnny
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