I needed a basic help if possible:
I have an entity called Allocation in CRM 2013 which has 3 fields: Category, Symptom and Group Solution.
This formed a table of combinations because they are different Categories and Symptoms and Solution Groups
In the form of occurrence I have the fields Category, Symptom and Solution Group, what I need is a script that when the Category, Symptom is identical to that of the allocation table, it records in the Solution group field of the form of the occurrence the respective group, but I do not know how to do this, could you help me?