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Dynamics 365 general forum

Unified Interface and Templates

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I was reading about the Unified Interface and the article mentions that Templates are read only. Does anyone know what this entails? In my Unified Interface (Customer Engagement) sandbox, I see Word templates available and the ability to download/upload them so I'm not sure what the document is alluding to.

Thanks in advance.

  • Suggested answer
    StefanS365 Profile Picture
    3,573 Most Valuable Professional on at
    RE: Unified Interface and Templates

    Hi Royden,

    Template is a collection of entities:

    docs.microsoft.com/.../template-entities

    These had legacy forms to create/edit and are not yet available in de Unified Interface.

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