Dynamics Community Forum Thread Details

[CLOSED] Solution import failure: The element 'general' has invalid child element 'enablelivepersonacarduci'. List of possible elements expected: 'appointmentricheditorexperience, allowlegacydialogsembedding, enableunifiedinterfaceshell

*EDIT* This has been fixed in production. For more information regarding enabling and disabling profile cards follow the following link:

https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/enable-profile-card.

Hello,

I wanted to draw attention to the following issue you might encounter when importing a solution into Dynamics. After trying to import the following message gets displayed:

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Expanding the technical details one has:

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This is a known issue and the fix for this is currently being deployed, and it will reach production soon. In the meantime if you encounter the above error there are two possible solutions one can employ:

Solution 1

When exporting the solution, leave the "General" settings unchecked when reaching the Export System Settings panel.

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Solution 2

If the solution has already been exported you can edit the solution file in the following way:

Unzip the solution (see note below for instructions without unzipping)
Open the customizations.xml file
Find the following entry: <enablelivepersonacarduci>True</enablelivepersonacarduci> and remove it
Save the file
Zip everything back.

[NOTE] Certain zipping/ unzipping programs offer the ability to change a file in place without having to zip and unzip. For example 7-Zip has this ability. Steps below:

Open the zipped solution file with 7-Zip (or any other similar program of your choice that supports editing)
Right click on customizations.xml and select Edit
Remove the <enablelivepersonacarduci>True</enablelivepersonacarduci> entry and save the file.

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