Sharepoint Images and Dynamics Knowledge Articles

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Posted on by joekerr

I am creating KB articles in Dynamics 365 and want to add images to the articles. We keep our image repository in a folder within Sharepoint. I can add the link to the image in the articles and can see the broken thumbnail, but when I ctrl click on the image link within the HTML portion of the KB article, it pulls up the actual image, but when I go to Designer view or Preview in the KB screen, I just get the broken thumbnail, so I'm not able to view what the live KB article would look like. Is there a way to view the "live" version to see if it will show the image and so I can see if I need to edit the article?

Thanks

Categories:

Integration with Other Products

Customization / Solutions / SDK and API

Other Functionality

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Answers (1)

cloflyMao 25,198 on at

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RE: Sharepoint Images and Dynamics Knowledge Articles

Hi joekerr,

If you had found the answer resolved your issue, please kindly mark it as verified, it would be greatly appreciated.

Thanks,

Have a good day. :)

Regards,

Clofly
joekerr 10 on at

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RE: Sharepoint Images and Dynamics Knowledge Articles

That helped. Thank You
Verified answer

cloflyMao 25,198 on at

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RE: Sharepoint Images and Dynamics Knowledge Articles

Hi joekerr,

Does your broken thumbnail means the screenshot belw when you add the link to image ?

And you "ctrl click on the image" operation means below?

I just cannot reproduce your Designer view or Preview in the KB screen with broken thumbnail, it's just a blank area.

If so, the direct generated share link will just navigate user to a viewer page instead of a real image address,

you could copy image address in the viewing tab:

You'll get a long string for image location, just add a image element with the link.

then a live image is available for both Designer and Preview mode:

However, you should notice that once using with the real link, the image will be a public file,

all visitors can download it on your Portal;

While for shared URL with org domain, only members in your organization can view it.

Regards,

Clofly